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FAQ's

How does the process work?
You start with a quick online consultation with a licensed dermatologist. Then, a personalized formula is created for your specific skin goals and shipped directly to your door.
Uklera provides dermatologist-level treatments at a lower cost and with greater convenience, saving you the time and hassle of in-office visits or pharmacy pickups.
It depends on your current routine. During your consultation, make sure to mention all the products you’re using (such as acids, exfoliants, or retinoids) to prevent ingredient interactions. In general, we recommend a gentle cleanser + moisturizer + sunscreen + your Uklera formula.
You can also continue using your JSanchez skincare routine alongside Uklera, as long as your dermatologist approves it.
Yes. None of our products are tested on animals, and our formulas contain no ingredients of animal origin.
What skin concerns does Uklera treat?
Uklera focuses on conditions such as dark spots, melasma, sun damage, uneven tone, and visible signs of aging like fine lines and texture. It also offers formulas for larger body areas.
All Uklera formulas are customized and made fresh for each user after their consultation. Ingredients and concentrations are adjusted according to individual needs for maximum safety and efficacy.
If you experience irritation or redness, stop using the product and contact our dermatology team right away. We’ll help you adjust your formula or replace your treatment at no additional cost.
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